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Flowers - Tesco Finest* flower bouquets from £20. The perfect gift idea with free delivery anywhere in the UK. |
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| TESCO - Flowers Online Review by Helen Jones | ||||||||||
| My Husband sent me 20 mixed roses (£15.50) by post having order flowers for 2 friends who were very pleased with them, WHAT arrived was 14 carnations, two of which had no heads, value (£9.95). He was upset as this was a important gift. He rang Tescos when i opened them to report the mistake, and was told that roses were out of stock and their web site does allow them to change the flowers, on pointing out that it said "equal or great value" and the carnations were only £10 he got well at least you got some flowers and we will refund the difference £5.50. After a long conversation they have now refunded the full £15.50, but no sorry or anything towards the cost of phone calls etc. I am sure they were banking on the fact that most people are sending flowers to someone who will not know what flowers have been order and therefore decive the purchaser. They could have emailed that there had been a problem and refunded the difference before the flowers had arrived which would have been the honest thing. |
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| TESCO - Flowers Online Review by Sarah Allonby | ||||||||||
| The flowers for my Grandmother's 80th birthday arrived looking tired and the next day had wilted so that they were only fit for the bin. Tesco customer service were not concerned about this at all - when asked what they would do to restore our confidence they said they would send a replacement bunch - which they did - but no apology and no gesture to make up for the upset caused. Have since written to "customer services" a week ago - still no reply. Don't use them. |
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| TESCO - Flowers Online Review by carol boneham | ||||||||||
| prices very good and quality of displays. would like to see tesco points put straight on when orders complete.saves less time |
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TESCO - Flowers Online 
